Hosting Terms and ConditionsThursday 6th May 2010
Definition of Terms
"Verb", "Verb web hosting", "us", "we" and "our" means Verb Limited. "System" means the computer system, programming and communication facilities required by Verb for the operation of the service. "Service" means the web hosting and/or software provided by Verb to customers subscribing for that web hosting and/or software. "Client ", "Customer" and "You" means the party or parties who enter into this agreement with Verb.
Verb reserves the right to modify, enhance and withdraw the service and alter policies and service guidelines.
Terms of payment
In consideration of Verb providing you with the service, you agree to payment as follows:
You shall pay on invoice the amount owed within twenty one (21) days of the date of issue of the invoice.
If we are forced to hand your account over to a debt collection agency for collection, you will be liable for any collection costs incurred.
If collection for payment is unsuccessful, you will have five (5) working days from notification by us of the unsuccessful collection, to make payment, after which your account will be suspended.
Validity of the agreement
Either party may terminate the agreement on seven (7) working days' written notice to the other party.
Verb reserves the right to cease immediately, without liability, (other than the refund of unearned prepaid service fees) to provide the service and to terminate this agreement if you should go into liquidation or bankruptcy, or if you fail to meet any obligation in accordance with this agreement subject to our terms or usage policy.
Assignment and Delegation
We may assign or transfer our rights and responsibilities under this contract to another party.
We may also subcontract the performance of any of our responsibilities under this contract to another party.
You may not assign or transfer any of your rights or responsibilities under this contract to anyone else without our prior written consent.
You agree, for the purposes of this contract and the performance of our obligations to you, that we may collect information about you. The information we collect about you may be obtained from you and others. We may obtain information about you when the services offered to you are used, either by you or anyone else.
You may decide not to provide any information sought from you. If you do not provide it then we may not be able to provide our services to you.
We may use the information we hold about you and may exchange information about you with our contractors, agents and representatives, with other carriers, and with credit reporting and debt collection agencies for the purposes of our business.
You may obtain access to, and correct, any information held by us under the Privacy Act 1993.
You agree that Verb will not be liable for any indirect or consequential damages, including but not limited to loss of profits or for any claim made on the client by any other party, even though Verb may have been notified of such damage or claims.
We shall not be liable to you for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the goods or failure to perform its obligations under this Agreement where such delay is caused directly or indirectly by an act of God, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or manufacturing facilities, accidents, interruptions of, or delay in, transportation or any other cause beyond our control.
You agree to defend, indemnify and hold us harmless from and against any and all claims, losses, liabilities and expenses (including attorneys' fees) related to or arising out of the services provided by us to you under this Agreement including, without limitation, claims made by third parties (including your customers) related to any false advertising claims, liability claims for products or services sold by you, claims for patent, copyright or trademark infringement, claims due to disruption or malfunction of services provided hereunder, or for any content submitted by you for publication by us.
Due to the public nature of the Internet, all material submitted by you for publication will be considered publicly accessible. Verb does not screen in advance customer material submitted to Verb for publication. Verb's publication of material submitted by customers does not create any express or implied approval by Verb of such material, nor does it indicate that such material complies with the terms of this agreement.
Verb is not responsible for customers' files residing on Verb servers. You are solely responsible for independent backup of data stored on Verb servers.
At your request, Verb may also acquire a Domain Name ("Domain Name"), on your behalf. Verb will not own or otherwise control any domain name registered on your behalf under this paragraph. Verb provides this service as a convenience to you only and the you hereby waive any and all claims which they may have, or which may later arise, against Verb for any and all damages, losses, claims or expenses arising our or related to the acquisition, registration and/or use of the Domain Name. Any costs incurred by Verb to obtain and/or maintain the Domain Name on your behalf shall be charged to you by Verb under the provision therefore elsewhere herein.
A cancellation of any domain name will at no time allow you to any refund for time left on the initial Domain Name period. You agree that any domain name payment is NON refundable
The Consumer Guarantees Act 1993 may apply to any services we provide to you if you acquire these services for personal, domestic or household use. If this act applies, all rights you may have under it apply in addition to the rights you may have in this agreement. Nothing in this agreement will limit or exclude your rights under this act.
Where you acquire or hold yourself out as acquiring our services for the purpose of a business, then you agree that the provisions of the Consumers Guarantee Act 1993 will not apply to our service or the provision of any other services to you.
This agreement shall be deemed to be an agreement made in New Zealand and shall be subject to, governed by and interpreted in accordance with the laws of New Zealand.
Web Site Content
You agree to abide by our acceptable use guidelines and any modification from time to time as may be deemed necessary.
Relationship of the Parties
The parties intend that an independent contractor relationship will be created by this contract, and that no partnership, joint venture or employee/employer relationship is intended or implied.
Verb shall not be liable for any damages suffered by any user of these services, nor be liable for any claims or damages whatsoever or howsoever caused, including without limitations to property damage, loss of profits, interruption of business, intellectual property infringement, personal injury, or for any special, consequential or incidental damages, whether arising out of the client's inability to use the service, breaching of warranty, contract, liability or otherwise. This includes customers of Verb resellers.
Services are provided by Verb on an 'as is, as available' basis. Verb specifically disclaims any other warranty, express or implied, including any warranty of merchantability or fitness for a particular purpose. In no event shall Verb be liable for any consequential, indirect, special or incidental damages, even if Verb has been advised by the customer of the possibility of such potential loss or damage. If Verb's service to customers is disrupted or malfunctions for any reason, Verb shall not be responsible for losses of income due to disruption of service, beyond the fees paid by the customer to Verb for services, during the period of disruption or malfunction.
Verb is not liable for protection or privacy of electronic mail or other information transferred through the Internet or any other network provider its customers may utilise.
Verb does not represent or warrant that customers will receive continual and uninterrupted service during the term of this agreement. In no event shall Verb be liable to customers for any damages resulting from or related to any failure or delay of Verb to provide service under this agreement.
Notwithstanding anything herein contained or implied no employee, agent or director of Verb will be liable to the customer for any breach of duty or care in contract, tort, equity or otherwise in relation to the performance of obligations under this contract or in relation to the subject matter of this contract.
You shall be deemed to have read this agreement and agree to be bound by this agreement. This agreement shall supersede all proposals or prior agreements, oral or written, and all other communications between the parties relating to the subject matter of this agreement.
If, for any reason, any provisions of this contract cannot be enforced or relied on be either of us, all other terms of our contract with you remain binding.
Failure by any party to enforce any right or obligation with respect to any matter arising in connection with this contract shall not constitute a waiver as to that matter or any other matter either then or in the future. Any waiver of any right or obligation under this contract shall only be of any force and effect if such waiver is in writing and is expressly stated to be a waiver of a specified right or obligation under this contract.
Acceptable Use and Service Guidelines
All Verb services may be used for lawful purposes only. We prohibit transmission, storage, or presentation of any information, data or material in violation of any New Zealand or United States law. This includes copyrighted material, threatening or obscene content, pornography and sex-related selling. Pirated software, illegal MP3s, hacking programmes and 'warez' sites are prohibited on Verb servers. Similarly, sites that promote any illegal activity or content that may be damaging to our servers (or any other server on the Internet) are prohibited on Verb servers. Links to such materials are also prohibited. Sites or customers selling or promoting bulk email services or any 'spamming' services are prohibited on Verb servers. Libellous or slanderous material is prohibited on Verb servers. The customer agrees to indemnify and hold Verb harmless from any claims resulting from use of the service that damages the subscriber or any other party. We will be the sole arbiter as to what constitutes a violation of this provision.
We strive to provide fast and reliable service for all customers, and will investigate any deterioration in performance. If, in our opinion, a site is utilising an excessive amount of bandwidth we may take steps to restrict the bandwidth available to that site. If this situation arises, the customer will be contacted immediately to discuss the options available. These options may involve limiting access, moving to another Verb server, or paying additional fees for an enhanced hosting service. This policy ensures a fair service for all Verb clients.
Programmes that run continually in the background; chat rooms; IRC or IRC bots may not be operated on our servers.
Any attempts to undermine or cause harm to a server is strictly prohibited.
Refusal of Service
We reserve the right to refuse or cancel service at our sole discretion.
Termination of Accounts
If any terms, conditions, or usage policies are breached it will constitute grounds for immediate account termination.